Privacy policy
Privacy Policy – MEIOTE
1. Introduction
Browsing the MEIOTE website and registering as a customer in the online store presupposes understanding and acceptance of this Privacy and Data Protection Policy.
MEIOTE is concerned about the privacy and security of its customers' and visitors' personal data. We implement technical and organizational measures to ensure the confidentiality, integrity, and legitimate use of data, in compliance with the General Data Protection Regulation (GDPR).
2. Personal Data Collected
2.1 Registration and Purchases
- Creation of a customer account (name, email, password).
- Billing and delivery information for order processing.
- Contact information for clarification or delivery confirmation.
- Payment information (processed by secure entities; MEIOTE does not store card information).
Data is retained only for the period necessary to fulfill legal purposes and obligations. The customer may, at any time, cancel their account and request data deletion, except as required by law.
2.2 Cookies and Analysis Tools
We use cookies essential to the website's operation and performance/analytical cookies to improve the browsing experience.
You can manage or disable cookies in your browser.
Disabling essential cookies may compromise some store functionality.
Technical details of the cookies used are available on this page for informational purposes.
2.3 Commercial Communications
With the customer's consent, MEIOTE may send newsletters, campaigns, and personalized offers. The customer can unsubscribe at any time through the link included in each communication.
3. Purpose, Access, and Storage
Data is used exclusively for:
- Order processing and shipping.
- Customer account management.
- Improving services and browsing experience.
- Compliance with legal obligations.
Access to data is limited to employees and partners strictly necessary for the performance of these tasks, duly identified, and bound by confidentiality obligations.
4. Data Subject Rights
Under the GDPR, customers have the right to:
- Access and Information: Know what data is being processed and for what purposes.
- Rectification: Correct inaccurate or incomplete data.
- Erase: Request data deletion, except when there is a legal obligation to retain it.
- Opposition and Withdrawal of Consent: Unsubscribe from marketing communications or withdraw consent for certain processing.
To exercise any of these rights, simply send an email to info@meiotesocks.com or contact us by phone at +351 912 718 737.
5. Security
The MEIOTE website uses SSL encryption and other security measures to protect the transmission and storage of personal data.
6. Changes to the Policy
Any changes to this Privacy Policy will be posted on the MEIOTE website and will be effective immediately upon their publication.
7. Dispute Resolution
- Online Complaints Book: www.livroreclamacoes.pt
- ADR (Alternative Dispute Resolution) Entities: https://www.consumidor.gov.pt/
- European Online Dispute Resolution Platform: https://webgate.ec.europa.eu/odr
Controller:
PEGADA MISTERIOSA – Clothing Trading Company Ltd.
VAT: PT517488124
Estrada Nacional 105, S1.4 – Fábrica ASA, 4835-164 Guimarães, Portugal
Email: info@meiotesocks.com
Phone: +351 912 718 737 (call to national mobile network); or send SMS WhatsApp +351 912718737